This privacy statement explains how Ozéa BV, with registered office at Leopoldlaan 150, 8430 Middelkerke, BE1025437478, handles the personal data of its clients and of all other natural persons who are in contact with Ozéa.
Privacy legislation (in particular the “Act of 8 December 1992 on the protection of privacy in relation to the processing of personal data” and the “European General Data Protection Regulation of 27 April 2016”, also known as the “General Data Protection Regulation” (GDPR)) provides safeguards for the protection of the privacy of (natural) persons with regard to the processing of their Personal Data. In line with the aforementioned legislation, Ozéa BV has drawn up this Privacy Statement.
We invite you to read this statement carefully so that you know and understand Ozéa's policy. We also want you to feel entirely at ease when browsing our site. That is why we are keen to inform you clearly about the precautions we take when handling the personal data you entrust to us. This statement may be updated from time to time. The most recent version is always available on our website.
More general information on data processing can be obtained from the Data Protection Authority (www.privacycommission.be).
Personal data are processed by Ozéa BV with due care and in accordance with the law. For all questions relating to the protection of your privacy, you may contact Ozéa BV. You can reach the company by sending an e-mail to info@ozea.be. Personal data are obtained only for specified, explicit and legitimate purposes. For the sake of good order, these purposes are set out in more detail in Article III.
Personal data are processed only if at least one of the following lawful conditions is met:
• the Data Subject has given consent to the Processing of Personal Data;
• the Processing of Personal Data is necessary for the performance of a contract to which the Data Subject is a party, or for taking (pre-)contractual measures at the client's request that are necessary for the conclusion of a contract;
• the Processing of Personal Data is necessary to comply with a legal obligation to which Ozéa is subject;
• the Processing of Personal Data is necessary to protect a vital interest of the Data Subject;
• the Processing of Personal Data is necessary for the purposes of the legitimate interest of Ozéa or of a Third Party to whom the Personal Data are disclosed.
• Personal data are deleted once the retention periods determined by Ozéa, cf. Article 7, have expired, unless the data are transferred to an archive destination for the purposes of records management and/or the handling of disputes.
Ozéa BV may collect and process, among others, the following personal data (non-exhaustive list):
• identification data (surname, first name, date, place and country of birth, nationality, etc.);
• contact details (postal and e-mail address, landline and mobile telephone number);
• marital status and family details;
• banking and financial data;
• property information (administrative documents and/or permits, private or notarial deeds);
• data on occupation, identity of the employer, position, income and other asset-related data;
• data on, and digital footprints of, the Data Subject's devices, whether mobile or not.
Ozéa BV processes only the strictly necessary personal data. Within Ozéa, these personal data are made available to staff members who are authorised to access them, as set out in more detail in Article VIII.
By providing your contact details via forms, at the office or in any other way to Ozéa BV, you agree to Ozéa BV's privacy policy and to your data being used for marketing purposes (including monthly newsletters, mailings, etc.) of Ozéa BV or of the companies falling under it. You retain at all times the right to unsubscribe via the unsubscribe buttons provided.
Ozéa BV collects and uses personal data for purposes including:
• the provision of information before, during and/or after entering into any commitment or agreement with the Data Subject;
• the handling of disputes;
• compliance with all legislation and regulations applicable to it;
• client or relationship management;
• marketing policy;
• the training, coaching or monitoring of staff members (e.g. detecting, addressing or preventing legal or contractual breaches), HR purposes, etc.
• As a rule, the processing of personal data will be necessary (i) in order to take certain measures at the data subject's request prior to the conclusion of any agreement, (ii) in order to perform a commitment or agreement, (iii) by virtue of the law or a legitimate interest of Ozéa BV.
The data subject is solely responsible for the information they provide themselves.
Ozéa BV may call upon external service providers in the course of its operations. Ozéa BV may transfer Personal Data to these external service providers insofar as such data are necessary for the performance of their assignments.
Ozéa BV cannot be held liable for the actions of external service providers, nor where Ozéa BV or these external service providers transfer (or are required to transfer) personal data on the basis of (i) a legal provision, (ii) a legitimate interest, (iii) an express order from a supervisory or administrative authority, (iv) a police, investigative or judicial enquiry, or (v) a court decision.
Taking into account: (i) the state of the art; (ii) the costs of implementation; (iii) the risks entailed by the processing; and (iv) the nature of the personal data, Ozéa BV takes appropriate technical and organisational measures to protect personal data against, among other things, destruction, loss, falsification, unwanted disclosure or access, or against any other form of unlawful processing of personal data.
This privacy policy applies to the services of Ozéa BV. Ozéa BV is not responsible for the privacy policy of other sites and sources.
Right to information
Through this Privacy Statement, Ozéa BV wishes to inform you as fully as possible about the processing of your personal data. Your data are processed for legitimate purposes in an appropriate, relevant, secure and proportionate manner; they are not kept longer than necessary, and always with the greatest possible integrity and confidentiality.
Right of access
You always have the right to verify the lawfulness of every processing activity involving your personal data and to ask Ozéa BV to provide you with information about the purposes of the processing, the categories of your personal data, the categories of recipients of your personal data, the retention period and the rights you may exercise.
You are also entitled to ask Ozéa BV for a copy of the personal data that have been processed about you. In principle, this copy will be provided free of charge, unless your request is unreasonable or excessive. In such a case, Ozéa BV may charge an administrative fee.
Right to erasure
You have the right to request Ozéa BV to erase your personal data if there is no longer any valid reason on the part of Ozéa BV to continue processing them. You may exercise this right in the following cases:
• Your personal data are no longer necessary to fulfil the intended purpose;
• You demonstrate that Ozéa BV has processed your data unlawfully;
• Your personal data must be deleted pursuant to a legal obligation;
• You withdraw your consent to the processing of your personal data and there is no other legal basis for processing your data;
• You have successfully exercised your right to object (see point 8.6);
• Ozéa BV nevertheless reserves the right to refuse your erasure request on reasoned grounds and cannot be held liable for the fact that deleted personal data remain stored somewhere temporarily, invisible to it.
Right to rectification
You have the right to have inaccurate data corrected or incomplete data completed upon simple request to Ozéa BV.
Right to restriction of processing
• You have the right to demand restriction of the processing in any of the following circumstances:
• You contest the accuracy of the personal data processed by Ozéa BV and Ozéa BV has been given a reasonable period to verify the accuracy of the personal data;
• You demonstrate that the processing by Ozéa BV was unlawful and you request a restriction;
• Ozéa BV no longer needs the data, but you still need them for the exercise of a legal claim;
• You exercise your right to object.
• Right to object to the processing of data
You have the right at all times to object to the processing of your personal data for ‘direct marketing’ purposes. Ozéa BV will cease processing your personal data unless it can put forward compelling grounds that override your rights and freedoms. Should this be the case, you will be informed accordingly.
Right to data portability
You have the right to obtain the data you provided to Ozéa BV on the basis of consent in a structured, commonly used and machine-readable format, and to reuse them for other services and therefore transfer them to another controller, unless this is technically impossible.
Right not to be subject to automated decision-making
You have the right not to be subject to a fully automated decision – without human intervention – if it significantly affects you or has legal consequences. To date, Ozéa BV declares that you are not subject to such automated decision-making in any of the processing activities carried out by Ozéa BV.
Complaints
The data subject always has the right to lodge a complaint with the Belgian Data Protection Authority (www.privacycommission.be) if he/she believes that Ozéa BV is not applying privacy legislation correctly.
Refusal of the processing of personal data
If the data subject does not agree to the processing of his/her personal data by Ozéa BV, this may mean that Ozéa BV cannot enter into and/or perform the desired commitments or agreements, or can do so only partially. It is therefore possible that Ozéa BV cannot guarantee the service to which the client would normally be entitled. In this case, Ozéa BV cannot under any circumstances be held liable for a less smooth performance of the agreement drawn up by both parties.
Personal data will be stored for a limited period of time that is no longer than necessary, taking into account the reasons for processing, which are determined on a case-by-case basis.
Ozéa BV applies a maximum retention period that in principle corresponds to the applicable statutory limitation or forfeiture periods. For example, in the context of a home purchase under the Breyne Act, Ozéa BV will as a rule retain personal data for 10 years from final acceptance of the works.
This period is linked to Ozéa BV's tax and legal obligations, as well as to the legal necessity of keeping your data beyond the retention period as evidence or in order to respond to requests for information from the competent authority, such as:
• 10 years in the context of anti-money laundering legislation;
• 10 years in the context of Ozéa BV's contractual liability;
• 7 years for the accounts and supporting documents of associations of co-owners in connection with the performance of the role of managing agent.
• Outside these periods, your personal data are deleted or anonymised.
Ozéa BV ensures that only certain staff members (or categories of persons) have access to the data subject's personal data. This means that only those people who need access in order to perform their function will be granted access. These authorised persons have moreover undertaken towards Ozéa BV to observe the necessary discretion and confidentiality. If the Data Subject exercises the right of access in accordance with Article 6 above, Ozéa BV will provide him/her with the overview. When the Data Subject sends an e-mail or other messages to Ozéa BV, it is possible that Ozéa BV retains those messages. Ozéa BV sometimes asks for personal data that are relevant to the situation in question. These data may also be passed on internally to, among others, the accounting department, the sales department, etc.
For personal data processed by external service providers acting as controller, the Data Subject may contact that specific service provider or those specific service providers.
Ozéa BV applies strict standards to protect the personal data under its control against unauthorised or unlawful processing and against accidental loss, destruction or damage.
Ozéa BV therefore takes technical and organisational measures such as encryption, antivirus software, firewalls, access controls and the rigorous selection of staff and suppliers, in order to prevent and detect inappropriate access to, loss of, or disclosure of your personal data.
In the unlikely and unfortunate event that your personal data under the control of Ozéa BV are compromised by an information security breach, Ozéa BV will act immediately to identify the cause of such breach and will take action through adequate remedial measures. Where necessary, Ozéa BV will notify you of this incident in accordance with the applicable legislation.
During a visit to the website www.ozea.be, cookies may be placed on the visitor's computer in order to tailor the site better to the needs of the returning visitor. These cookies are not used to track the visitor's browsing behaviour on other websites.
By using the Ozéa BV website, the Data Subject accepts the use of Cookies.
Google Analytics
Ozéa BV calls upon Alphabet Inc. (1600 Amphitheatre Parkway, Mountain View, CA 94043, United States; hereinafter referred to as “Google”) for the processing of personal data (e.g. IP address) through the use of the analytics tool Google Analytics for its website www.ozea.be.
Google Analytics uses anonymous keys (a random set of data used for the same purposes as cookies on platforms, including certain mobile devices where cookie technology is not available) to track and analyse users' use of digital platforms. These digital platforms include the website www.ozea.be and other web pages of Ozéa BV. The information generated by the use of the digital platform is transmitted to and stored by Google. This information relates, among other things, to language, regional information, device and network.
Google will use this information in aggregated form to measure users' interaction with the platforms, to analyse usage and to compile reports on platform activity.
Google may also pass this information on to third parties where legally required or where third parties process the information on Google's behalf.
Ozéa BV will use anonymous and general reports from Google for the sole purpose of evaluating the use of the digital platforms and improving or optimising them.
The data subject can consult Google's privacy policy at www.google.com.
This Privacy Statement is governed by, interpreted and performed in accordance with Belgian law, which applies exclusively to any dispute.
The courts of the judicial district of Bruges have exclusive jurisdiction to rule on any dispute that may arise from the interpretation or performance of this statement.
By visiting the website, the Data Subject accepts all the provisions of this Privacy Statement.